{"id":2709,"date":"2023-05-30T16:53:49","date_gmt":"2023-05-30T14:53:49","guid":{"rendered":"https:\/\/www.univ-lorraine.fr\/welcome\/?p=2709"},"modified":"2025-04-16T14:27:58","modified_gmt":"2025-04-16T12:27:58","slug":"phone-numbers-and-emergency-services","status":"publish","type":"post","link":"https:\/\/www.univ-lorraine.fr\/welcome\/en\/phone-numbers-and-emergency-services\/","title":{"rendered":"Phone numbers and emergency services"},"content":{"rendered":"<div class=\"gb-grid-wrapper gb-grid-wrapper-1bc734a1\">\n<div class=\"gb-grid-column gb-grid-column-34224969\"><div class=\"gb-container gb-container-34224969\">\n\n<h3 class=\"wp-block-heading\">Who to call in in the event of an emergency:<\/h3>\n\n\n\n<p>Some numbers are for <strong>emergency situations<\/strong> and others are for <strong>listening <\/strong>and <strong>advice<\/strong>. <\/p>\n\n\n\n<p>All these <strong>numbers <\/strong>are <strong>free<\/strong>. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>SAMU <\/strong>(medical emergency): <strong>15 <\/strong><\/li>\n\n\n\n<li><strong>Police Emergencies<\/strong> (report a crime): <strong>17 <\/strong><\/li>\n\n\n\n<li><strong>Fire brigade<\/strong> (dangerous situation or accident): <strong>18 <\/strong><\/li>\n\n\n\n<li><strong>URGENCE 114<\/strong> :\n<ul class=\"wp-block-list\">\n<li>service <strong>dedicated for <\/strong>people who are <strong>deaf<\/strong>, <strong>deafblind<\/strong>, <strong>hard of hearing<\/strong> or <strong>aphasic<\/strong><\/li>\n\n\n\n<li>for <strong>all types of emergency<\/strong><\/li>\n\n\n\n<li>24 hours a day, 7 days a week<\/li>\n\n\n\n<li>Are you a <strong>witness or victim of an emergency<\/strong>?: call URGENCE 114 immediately. Deaf or hearing <strong>agents will manage your situation in direct contact with the nearest emergency service <\/strong>(SAMU, fire brigade, police, constabulary).<\/li>\n\n\n\n<li>Accessible <strong>by video<\/strong>, <strong>chat<\/strong>, <strong>images <\/strong>(by SMS to 114, on the Urgence 114 application or on the <a href=\"https:\/\/www.info.urgence114.fr\/prehome\/\"><strong>urgence 114.fr<\/strong><\/a> website).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Europe <\/strong>(medical emergency &#8211; crime &#8211; danger): <strong>112<\/strong><\/li>\n<\/ul>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-d275e1e6\"><div class=\"gb-container gb-container-d275e1e6\">\n<div class=\"gb-container gb-container-11ab9120 logo-welcome\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-3e644299\">\n<div class=\"gb-grid-column gb-grid-column-ecf82584\"><div class=\"gb-container gb-container-ecf82584\">\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"70\" height=\"66\" src=\"https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/02\/isotype_ul.png\" alt=\"\" class=\"wp-image-1278\"\/><\/figure>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-3b030eb1\"><div class=\"gb-container gb-container-3b030eb1 incline\">\n\n<p class=\"gb-headline gb-headline-ed03fd0f gb-headline-text\"><strong>EMERGENCY<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8568a6a8\"><div class=\"gb-container gb-container-8568a6a8\">\n\n<p class=\"gb-headline gb-headline-4b86ef7f gb-headline-text\"><strong>PHONE<\/strong> <strong>NUMBERS <\/strong>&amp; <strong>SERVICES<\/strong><\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-744e9a7b\">\n<div class=\"gb-grid-column gb-grid-column-72204dc6\"><div class=\"gb-container gb-container-72204dc6\">\n\n<h2 class=\"gb-headline gb-headline-81aa516a gb-headline-text\">In the event of loss or theft<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Checkbook<\/strong>: 08.36.68.32.08<\/li>\n\n\n\n<li><strong>Visa card<\/strong>: 08.36.69.08.80<\/li>\n\n\n\n<li><strong>Eurocard MasterCard<\/strong>: 08.36.69.08.80<\/li>\n\n\n\n<li><strong>American Express card<\/strong>: 01.47.77.72.00<\/li>\n<\/ul>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-18eb9797\"><div class=\"gb-container gb-container-18eb9797\">\n\n<h2 class=\"gb-headline gb-headline-1c3dc803 gb-headline-text\">Other useful contacts<\/h2>\n\n\n\n<ul class=\"wp-block-list has-base-3-color has-text-color\">\n<li><strong>Assistance to the homeless<\/strong>: 115<\/li>\n\n\n\n<li><strong>Attack alert \/ Abduction alert<\/strong>: 197<\/li>\n\n\n\n<li><strong>Victim or witness of discrimination<\/strong>: 3928<\/li>\n\n\n\n<li><strong>AIDS info service<\/strong>: 0800.840.800<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list has-base-3-color has-text-color\">\n<li><strong>Hepatitis info service<\/strong>: 0800.845.800<\/li>\n\n\n\n<li><strong>Drugs info service<\/strong>: 0800.23.13.13<\/li>\n\n\n\n<li><strong>Alcoholics Anonymous<\/strong>: 03.83.30.33.33<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-welcome-5-color has-alpha-channel-opacity has-welcome-5-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Helplines for young people<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">ASK questions TO AND REQUEST ADVICE FROM A professionAl anonymOUSLY AND FREE OF CHARGE<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-5eff6542\">\n<div class=\"gb-grid-column gb-grid-column-e7734dc2\"><div class=\"gb-container gb-container-e7734dc2\">\n\n<ul class=\"wp-block-list\">\n<li><strong>The \u00ab\u00a0Suffering and Suicide Prevention\u00a0\u00bb national number<\/strong>: <strong>3114<\/strong>\n<ul class=\"wp-block-list\">\n<li>accessible free of charge <\/li>\n\n\n\n<li>24 hours a day 7 days a week across the territory<\/li>\n\n\n\n<li>enables people in  psychological distress to discuss with and find suitable answers from 150&nbsp;healthcare professionals in psychiatry and mental health (psychiatrists, specialized nurses and psychologists)<\/li>\n\n\n\n<li>The number is also for the friends and families of people at risk of suicide, and the bereaved. <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Young People&rsquo;s Healthline: 0 800 235 236: <\/strong>\n<ul class=\"wp-block-list\">\n<li>anonymous helpline <\/li>\n\n\n\n<li>free <\/li>\n\n\n\n<li>open daily from 9 a.m. to 11 p.m. and<a href=\"https:\/\/www.filsantejeunes.com\/tchat-individuel\" target=\"_blank\" rel=\"noreferrer noopener\"> individual chat<\/a> from 9 a.m. to 10 p.m. for 12-25 y\/o <\/li>\n\n\n\n<li>on such subjects as <strong>health<\/strong>, <strong>sexuality, love<\/strong> and <strong>malaise<\/strong>&#8230; The number can give you advice, provide you with professional listeners&rsquo; addresses, help you lodge a complaint, etc.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.nightline.fr\/en\" target=\"_blank\" rel=\"noreferrer noopener\">Nightline<\/a><\/strong>: helpline <strong>by and for<\/strong> students, with an <a href=\"https:\/\/www.nightline.fr\/kit-de-vie\" target=\"_blank\" rel=\"noreferrer noopener\">online Life Kit<\/a> among its services<\/li>\n\n\n\n<li><a href=\"https:\/\/www.psycom.org\/sorienter\/les-lignes-decoute\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Psycom<\/strong> <\/a>provides a guide to all help and psychological support lines <strong>by phone, tchat <\/strong>and<strong> internet.<\/strong><\/li>\n\n\n\n<li><a href=\"https:\/\/www.cartosantejeunes.org\/?CartoSante\"><strong>Carto Sant\u00e9 Jeune<\/strong><\/a>: To find a free, anonymous helpline for young adults who need a listening ear, and information on their health and their rights.<a href=\"https:\/\/www.cartosantejeunes.org\/?CartoSante\"><\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>And of course<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.univ-lorraine.fr\/en\/campus-life\/health\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Universit\u00e9 de Lorraine&rsquo;s Student Health Service (SSE)<\/strong><\/a> to <strong>Contact<\/strong> a health professional or social worker \/ Know <strong>Where to find<\/strong> the university&rsquo;s Health and Social services. <\/li>\n<\/ul>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-c17783ba\"><div class=\"gb-container gb-container-c17783ba\">\n\n<figure class=\"gb-block-image gb-block-image-da93dff1\"><img decoding=\"async\" width=\"327\" height=\"1024\" class=\"gb-image gb-image-da93dff1\" src=\"https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/04\/b99e8ea6-2614-41bd-b00c-b024ffcb6258-327x1024.png\" alt=\"\" title=\"b99e8ea6-2614-41bd-b00c-b024ffcb6258\" srcset=\"https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/04\/b99e8ea6-2614-41bd-b00c-b024ffcb6258-327x1024.png 327w, https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/04\/b99e8ea6-2614-41bd-b00c-b024ffcb6258-96x300.png 96w, https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/04\/b99e8ea6-2614-41bd-b00c-b024ffcb6258.png 409w\" sizes=\"(max-width: 327px) 100vw, 327px\" \/><\/figure>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-f33d5fbd related-content\">\n\n<h2 class=\"gb-headline gb-headline-57d2803e gb-headline-text\">This content may also interest you<\/h2>\n\n\n<a href='?type=post&#038;filter_profil=&#038;filter_temporalite=&#038;filter_thematique=&#038;search='><button>Clear my choices<\/button><\/a>\r\n<ul class=\"liste-resume\">\r\n<li class=\"resume Non\">\r\n\t<h2><a href=\"\/welcome\/en\/students-with-disabilities\/\">Students with disabilities<\/a><\/h2>\r\n\t<div class=\"contenu\">\r\n\t\t<div class=\"image\">\r\n\t\t\t<img decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/02\/plein-air-heureux-amis-plein-air-225x300.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/02\/plein-air-heureux-amis-plein-air-225x300.jpg 225w, https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/02\/plein-air-heureux-amis-plein-air-768x1024.jpg 768w, https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/02\/plein-air-heureux-amis-plein-air.jpg 960w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\r\n\t\t<\/div>\r\n\t\t<div class=\"texte\">\r\n\t\t\t<p>Going to university is a major step for any student. All the more so if you have special needs connected with a disability.<\/p>\n\r\n\t\t\t<a href=\"\/welcome\/en\/students-with-disabilities\/\" class=\"lireplus\" title=\"Students with disabilities\">Read more<\/a>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/li>\r\n\r\n<li class=\"resume Non\">\r\n\t<h2><a href=\"\/welcome\/en\/the-sse-student-health-service\/\">The SSE : le service de sant\u00e9 \u00e9tudiante (student health service)<\/a><\/h2>\r\n\t<div class=\"contenu\">\r\n\t\t<div class=\"image\">\r\n\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/02\/banniere-medicale-stethoscope-300x300.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/02\/banniere-medicale-stethoscope-300x300.jpg 300w, https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/02\/banniere-medicale-stethoscope-1024x1024.jpg 1024w, https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/02\/banniere-medicale-stethoscope-150x150.jpg 150w, https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/02\/banniere-medicale-stethoscope-768x768.jpg 768w, https:\/\/www.univ-lorraine.fr\/welcome\/wp-content\/uploads\/sites\/41\/2023\/02\/banniere-medicale-stethoscope.jpg 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\r\n\t\t<\/div>\r\n\t\t<div class=\"texte\">\r\n\t\t\t<p>In each university, the SHS (Student Health Service) provides medico-psychosocial support  to all students in higher education (undergraduates and PhD students).<\/p>\n\r\n\t\t\t<a href=\"\/welcome\/en\/the-sse-student-health-service\/\" class=\"lireplus\" title=\"The SSE : le service de sant\u00e9 \u00e9tudiante (student health service)\">Read more<\/a>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/li>\r\n<\/ul>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Here is the list of phone numbers and websites in the event of an emergency, loss or theft of your means of payment (bank card, cheque book) or if you need to talk to someone or get advice about your physical or mental health in France. <\/p>\n","protected":false},"author":283,"featured_media":1895,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[9],"tags":[],"temporalite":[101],"profil":[93,95,89],"thematique":[119,113],"class_list":["post-2709","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-useful-information","temporalite-during-my-stay","profil-phd-student","profil-professor-researcher","profil-student","thematique-everyday-life","thematique-health-and-social-care","masonry-post","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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