Need help ?
Find the list of victim support services and their contact details here.
INTERNAL SERVICES
Reporting sexist and sexual discrimination and violence
- Cellule de veille et d’écoute contre les violences sexuelles et sexistes
- Mission equality-diversity of Université de Lorraine – mission-egalite-diversite@univ-lorraine.fr
- Institutional psychologist: Nadja Formet, occupational psychologist/ 03 72 74 00 86
student services
- SSE: Lorraine Student Health Service (Service de Santé Étudiante)
- BAPÉ: Psychological Support Office for Students
Medical and psychological support, as well as psychotherapy.
Appointments with a psychiatrist or psychologist, available in person or remotely.
Call 03 87 21 04 70 to make an appointment.
Located on the Saulcy Campus in Metz. - Student Social Workers:
- Saulcy Campus – Simone Veil Building, Metz – 03 72 74 14 76 / social-metz@univ-lorraine.fr
- Humanities and Social Sciences Campus – Nancy : 03 72 74 05 75 / social-nancy@univ-lorraine.fr
- Aiguillettes Campus – Vélodrome, Vandœuvre-lès-Nancy : 03 72 74 06 65 / social-nancy@univ-lorraine.fr
- Disabilities service
EXTERNAL SERVICES
Local organizations and associations specializing in the fight against racism, anti-Semitism, Islamophobia, and other forms of discrimination.
- SOS Racisme
- LICRA – Ligue internationale contre le racisme et l’antisémitisme
- LDH – Ligue des droits de l’Homme
- MRAP – Mouvement contre le racisme et pour l’amitié entre les peuples (comité local de Moselle-Ouest)
Local organizations or associations specialized in addressing sexism, gender-based and sexual violence, etc.
- Violences femmes info (helpline): 3919 – Free and anonymous listening service, available 24/7.
- France victimes 54: An association providing support to victims and their relatives. Free and confidential legal and psychological assistance.
- ARELIA (Association régionale pour le logement et l’insertion par l’activité – Regional Association for Housing and Integration through Employment): Reception and accommodation services.
- Inform’elles: dispositif de l’AIEM (Association d’information et d’entraide Mosellane)
- Viols femmes info (rape victims helpline): 0800 05 95 95 – A support program run by AIEM (Association for information and mutual aid in Moselle).
- CIDFF: Legal access and support for women victims of violence. Free and confidential appointments with a lawyer or psychologist.
- Support groups for women who have experienced violence.
- Nancy Center: 1 rue du manège, 54000 Nancy. Walk-in services from Monday to Friday, 9 a.m. to 12 p.m. and 2 p.m. to 5:30 p.m. Appointments and information: 03 83 35 35 87.
- Metz Center: 24, rue du Wad Billy, 57000 Metz. Walk-in services from Monday to Friday, 9:30 a.m. to 12:30 p.m. and 2 p.m. to 5 p.m.
Wednesday: 9:30 a.m. to 12:30 p.m. Appointments and information: 03 87 76 03 48.
- UMJ – Forensic Medical Unit: consultations médico-judiciaires, accompagnement des victimes après le dépôt de plainte
- UMJ (Unité médico-judiciaire) du CHRU (Centre hospitalier universitaire régional) de Nancy – 5, rue du Morvan, 54500 Vandœuvre-lès-Nancy / 03 83 15 30 30
- UMJ du CHR (Centre hospitalier régional) de Metz-Thionville – 1 Allée du Château, 57530 Ars-Laquenexy / 03 87 55 31 31
Organizations involved in the fight against cyberbullying
- Non au harcèlement (No to bullying): a resource from the French Ministry of National Education, Youth and Sports.
- www.netecoute.fr: Confidential helpline and online support for young people facing digital harassment.
Local associations specialized in matters of sexual orientation and gender identity
- Couleurs Gaies Metz – 11 rue des Parmentiers, 57000 Metz – 03 87 17 46 85 – contact@couleursgaies.fr
- Équinoxe, LGBTI+ center of Nancy – 5, place Carnot, 54000 Nancy – 06 51 83 76 54
- ANT – Agence nationale transgenre Nancy (National transgender agency) : Contact.antmetz@protonmail.com ou info.lor@ant-france.eu
- AIDES in Nancy – 66, rue Stanislas, 54000 Nancy – 03 83 35 32 32 / 07 63 13 28 74 – delegation54@aides.org
- AIDES in Metz – 29, avenue Foch, 57000 Metz – 03 87 75 10 42 / 06 99 02 27 12 – delegation57@aides.org
- AIDES in Épinal – 2, av. Gambetta, 88000 Epinal – 06 09 80 46 27 / 03 29 35 68 73 – delegation88@aides.org
Disability – Departmental Centers for People with Disabilities
Other external structures and associations
- Le défenseur des droits: an independent authority that protects individuals’ rights and promotes equality.
- Numéro national de prévention du suicide (National Suicide Prevention Hotline): confidential and professional support — available 24/7, free of charge – 3114
- Police secours (Emergency Police Services): call 17, send a text message to 114, or use the anonymous and free online chat.
- Pompiers (Fire Brigade): call 18
- SAMU (emergency Medical Services): call 15