Phone numbers and emergency services

Who to call in in the event of an emergency:

Some numbers are for emergency situations and others are for listening and advice.

All these numbers are free.

  • SAMU (medical emergency): 15
  • Police Emergencies (report a crime): 17
  • Fire brigade (dangerous situation or accident): 18
  • URGENCE 114 :
    • service dedicated for people who are deaf, deafblind, hard of hearing or aphasic
    • for all types of emergency
    • 24 hours a day, 7 days a week
    • Are you a witness or victim of an emergency?: call URGENCE 114 immediately. Deaf or hearing agents will manage your situation in direct contact with the nearest emergency service (SAMU, fire brigade, police, constabulary).
    • Accessible by video, chat, images (by SMS to 114, on the Urgence 114 application or on the urgence 114.fr website).
  • Europe (medical emergency – crime – danger): 112

EMERGENCY

PHONE NUMBERS & SERVICES

In the event of loss or theft

  • Checkbook: 08.36.68.32.08
  • Visa card: 08.36.69.08.80
  • Eurocard MasterCard: 08.36.69.08.80
  • American Express card: 01.47.77.72.00

Other useful contacts

  • Assistance to the homeless: 115
  • Attack alert / Abduction alert: 197
  • Victim or witness of discrimination: 3928
  • AIDS info service: 0800.840.800
  • Hepatitis info service: 0800.845.800
  • Drugs info service: 0800.23.13.13
  • Alcoholics Anonymous: 03.83.30.33.33

Helplines for young people

ASK questions TO AND REQUEST ADVICE FROM A professionAl anonymOUSLY AND FREE OF CHARGE

  • The “Suffering and Suicide Prevention” national number: 3114
    • accessible free of charge
    • 24 hours a day 7 days a week across the territory
    • enables people in psychological distress to discuss with and find suitable answers from 150 healthcare professionals in psychiatry and mental health (psychiatrists, specialized nurses and psychologists)
    • The number is also for the friends and families of people at risk of suicide, and the bereaved.
  • Young People’s Healthline: 0 800 235 236:
    • anonymous helpline
    • free
    • open daily from 9 a.m. to 11 p.m. and individual chat from 9 a.m. to 10 p.m. for 12-25 y/o
    • on such subjects as health, sexuality, love and malaise… The number can give you advice, provide you with professional listeners’ addresses, help you lodge a complaint, etc.
  • Nightline: helpline by and for students, with an online Life Kit among its services
  • Psycom provides a guide to all help and psychological support lines by phone, tchat and internet.
  • Carto Santé Jeune: To find a free, anonymous helpline for young adults who need a listening ear, and information on their health and their rights.

And of course:

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