Who to call in in the event of an emergency:
Some numbers are for emergency situations and others are for listening and advice.
All these numbers are free.
- SAMU (medical emergency): 15
- Police Emergencies (report a crime): 17
- Fire brigade (dangerous situation or accident): 18
- URGENCE 114 :
- service dedicated for people who are deaf, deafblind, hard of hearing or aphasic
- for all types of emergency
- 24 hours a day, 7 days a week
- Are you a witness or victim of an emergency?: call URGENCE 114 immediately. Deaf or hearing agents will manage your situation in direct contact with the nearest emergency service (SAMU, fire brigade, police, constabulary).
- Accessible by video, chat, images (by SMS to 114, on the Urgence 114 application or on the urgence 114.fr website).
- Europe (medical emergency – crime – danger): 112
EMERGENCY
PHONE NUMBERS & SERVICES
In the event of loss or theft
- Checkbook: 08.36.68.32.08
- Visa card: 08.36.69.08.80
- Eurocard MasterCard: 08.36.69.08.80
- American Express card: 01.47.77.72.00
Other useful contacts
- Assistance to the homeless: 115
- Attack alert / Abduction alert: 197
- Victim or witness of discrimination: 3928
- AIDS info service: 0800.840.800
- Hepatitis info service: 0800.845.800
- Drugs info service: 0800.23.13.13
- Alcoholics Anonymous: 03.83.30.33.33
Helplines for young people
ASK questions TO AND REQUEST ADVICE FROM A professionAl anonymOUSLY AND FREE OF CHARGE
- The “Suffering and Suicide Prevention” national number: 3114
- accessible free of charge
- 24 hours a day 7 days a week across the territory
- enables people in psychological distress to discuss with and find suitable answers from 150 healthcare professionals in psychiatry and mental health (psychiatrists, specialized nurses and psychologists)
- The number is also for the friends and families of people at risk of suicide, and the bereaved.
- Young People’s Healthline: 0 800 235 236:
- anonymous helpline
- free
- open daily from 9 a.m. to 11 p.m. and individual chat from 9 a.m. to 10 p.m. for 12-25 y/o
- on such subjects as health, sexuality, love and malaise… The number can give you advice, provide you with professional listeners’ addresses, help you lodge a complaint, etc.
- Nightline: helpline by and for students, with an online Life Kit among its services
- Psycom provides a guide to all help and psychological support lines by phone, tchat and internet.
- Carto Santé Jeune: To find a free, anonymous helpline for young adults who need a listening ear, and information on their health and their rights.
And of course:
- Université de Lorraine’s Student Health Service (SSE) to Contact a health professional or social worker / Know Where to find the university’s Health and Social services.
